Support Center

Quick responses via chat

support@carebridge.com

Mon-Fri, 8am-6pm

Subject

How do I find a caregiver?

You can browse available caregivers by visiting the "Find Caregivers" page. Use filters to narrow down by location, services, and ratings.

How are caregivers verified?

All caregivers undergo a thorough verification process including document verification, background checks, and credential validation.

What is the cancellation policy?

Cancellations made at least 24 hours in advance are free. Late cancellations may incur a fee. Check our terms for details.

How do I make payments?

Payments are processed securely through our platform. You can pay via mobile money, credit card, or bank transfer.

How do I become a caregiver?

Click "Become a Caregiver" and complete the registration process. You'll need to upload your credentials and complete verification.

What if I have an emergency during care?

For emergencies, please call our 24/7 emergency line at +233 24 000 0000. For non-emergencies, use this support system.

Chat with our support team in real-time during business hours

Available Mon-Fri, 8am-6pm